Agency banking enables the bank to extend its services to more customers, by offering banking services at third party locations outside the banking hall. Business owners enter an agreement with the bank to offer banking services on behalf of the bank. Customers can therefore be served at their local retail shop, pharmacy, fuel station, mobile money shop, next to your home etc.
Convenient and affordable access to banking services.
More flexible banking hours since the agents are open beyond banking hours.
Greater accessibility to banking services since Agents are spread throughout the country, including locations where there is no bank branch.
Can transact beyond working hours, and earn income as an Agent for the bank.
ABC (Agency Banking Company) KCB customers can carry out transactions with an agent of a different bank and the reverse is true.
