Miranda Bageine Musoke is a seasoned banking executive with over 15 years of leadership experience driving retail banking growth, digital transformation and customer-centric innovation within Uganda’s financial sector.

She serves as Head of Retail Banking at KCB Bank Uganda Limited, leading the Bank’s retail strategy across Consumer Banking, SME, Digital Financial Services, Bancassurance and the Branch Network, with a strong focus on profitability and customer value creation. Prior to this role, she held senior management positions at dfcu Bank, where she led business transformation initiatives, strengthened customer propositions, expanded distribution channels and delivered sustainable balance sheet growth. She brings expertise in retail strategy, market expansion, digital channel optimisation and portfolio quality management. She is committed to advancing inclusive financial services, creating community impact by mentoring future leaders and supporting innovation that improves customer experience and financial access.

Miranda holds a Master of Science in Finance and Investment from the University of Bristol and a Bachelor of Science in Quantitative Economics from Makerere University. She has completed advanced leadership programmes, including the McKinsey Black Executive Leadership Program, the CEO Apprenticeship Program at Strathmore Business School, Strategic Balance Sheet Management, Advanced Retail and Digital Banking and multiple senior leadership and change management programs.